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Domestic shipping methods include the United States Postal Service (USPS) and United Parcel Service (UPS). All shipping methods include a tracking number for your convenience.
USPS typically delivers all packages by 8 PM on the estimated date of delivery. Please note that we can NOT request or guarantee delivery by a specific time frame. Simply Speciosa offers USPS Priority Mail shipping and USPS Express 2-Day Shipping. All orders over $75 qualify for free Priority Mail shipping. Please note that USPS does not deliver on Sundays or holidays.
USPS Priority mail should be delivered within 2 to 3 days. The United States Postal Service does not offer delivery on Sundays or holidays. Priority mail should be delivered in 3 days but unforeseen events may cause delays in your shipments. You will get a tracking number and delivery confirmation with this shipping method.
USPS typically delivers all packages by 8 PM on the estimated date of delivery. There is no guaranteed time of day that the package will arrive by. Please understand that we can NOT request or guarantee delivery by a specific time frame. Simply Speciosa offers USPS Express 2-Day delivery. USPS Express 2-Day typically delivers two business days after an order is shipped. Unforeseen events may cause delays in your delivery. Please note that USPS Express 2-Day does not deliver on Sundays, or Holidays. You will get a tracking number and delivery confirmation with this shipping method.
UPS also typically delivers all packages by 8 PM on the estimated date of delivery. Please note that we can NOT request or guarantee delivery by a specific time frame.
UPS ground deliveries take 1-5 business days. The delivery date is set at the time of pick up according to the distance the package is traveling. Unforeseen events and circumstances may delay deliveries.
Simply Speciosa offers UPS Express 2-Day delivery and UPS Express 3-Day delivery both, for the same price. The shipping charge will be applied to either 2-Day or 3-Day delivery depending on order size and distance of parcel travel. 2-Day and 3-Day refer to 2 business days and 3 business days, respectively. Unforeseen events and circumstances may delay deliveries. Please understand that we can NOT request or guarantee delivery by a specific time frame.
UPS does not deliver on Sundays or Holidays.
All orders that are received before 2:00 PM PST Monday through Friday excluding holidays will ship out the same day. Orders that are received after this time period will be processed the next business day. Orders that are received on Saturday or Sunday’s will ship the next business day.
Your order will be discreetly shipped and will not state what you purchased.
You will automatically receive a shipping confirmation email from us once your order is finished processing. Please be advised that our shipping carriers will not pick up packages from our facility on weekends or holidays. If your order is placed after our order processing deadline, there could be a delay in receiving your shipping confirmation email and the actual shipment of your order. Your shipping time frame will begin once the carrier has picked it up from our facility.
30-day money-back guarantee: If there is any reason why you are unsatisfied with our products, you may return them within 30 days of delivery to receive a full refund, even if the package has been opened. All products need to be returned to us in their original packaging and there needs to be at least 75% of the product left.
To qualify for a return, please ensure that at least 70% of the bottle is remaining. (i.e. 7 tablets remaining in a 10 count bottle)
If you ordered more than one bottle of 7ALKS, only one bottle may be opened, with a minimum of 70% of tablets remaining. All other bottles must remain sealed.
If you ordered multiple bottles, and there is no longer 70% of tablets remaining in the first bottle, we can only accept a return of the unopened bottles.
The open bottle with 70% of tablets remaining MUST be in its original packaging in order to be eligible for a return.
Please be sure to include the shipping notice with your return. If you do not have a shipping notice you will need to email our support team at [email protected].
It will take anywhere from 5 to 10 business days for us to receive your return. Once we receive it, it will take an additional 2 to 3 business days to process the return. If approved, we will provide a refund in the same way that you paid. Your bank could take anywhere between 5 to 10 business days to process our refund request. We will notify you by email once we have received your return and processed your refund.
Simply Speciosa
Attn: Returns
3315 E RUSSELL RD A 4
PMB 204
LAS VEGAS, NV 89120
Please note, you will be responsible for the return shipping charges of your products. Return shipping charges are non-refundable.
Simplyspeciosa.com is not responsible for any order that is stolen outside the customers’ address, lost in transit, not delivered or seized. At this time, we are unable to ship Kratom products to Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin and in these counties – Sarasota County (Florida), San Diego (California), Union County (Mississippi), and in the following towns and cities – Alton, Edwardsville County & Jerseyville (Illinois), Oceanside (California), Ontario (Oregon), Franklin City (New Hampshire), and Parker and Monument (Colorado). We also don’t ship to the following countries: Australia, Burma, Denmark, Finland, Israel, Lithuania, Malaysia, Myanmar, Poland, Romania, South Korea, Sweden, Thailand, United Kingdom, Vietnam. We cannot ship Kratom products to any states or counties in which Kratom is illegal. Seller may refuse sale or service to anyone for any reason.
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Kratom is not intended for the treatment, cure, or alleviation of any disease, illness, ailment, or condition. Do not use without approval from a healthcare professional. Please refer to FDA import alert 54-15. We do not make any claims regarding its intended use or suitability for use.
WARNING: These products are only to be possessed and/or handled by adults ages 21+. Keep out of reach of children. Simplyspeciosa.com makes no representation as to intended use or suitability for use of the products. The Drug Enforcement Administration (DEA) has stated, if consumed, Mitragyna Speciosa (Kratom) can be habit forming and cause dependency. Please see DEA Drug Fact Sheet on Kratom {DEA Drug Fact Sheet} . The FDA has not evaluated these statements or products. Please see FDA Import Alert 54-15 {FDA Alert 54-15}. By purchasing products from Simplyspeciosa.com, you acknowledge and agree that you have read and understood FDA Import Alert 54-15, the DEA Drug Fact Sheet on Kratom, and release Simplyspeciosa.com and all its Subsidiaries, known and unknown, from any and all liabilities and risks stated within, but not limited to, FDA Import Alert 54-15 and the DEA Drug Fact Sheet on Kratom. This product contains chemicals known to the state of California to cause cancer, birth defects, or other reproductive harm. Specifically nickel, arsenic, and lead. For more information please visit www.p65warnings.ca.gov Proposition 65 Warning!
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